Introduction
KYC Compliance Limited trading as Fraud Check Solutions (we, us, our) complies with the Privacy Act 2020 (New Zealand) when dealing with personal information. Personal information is information about an identifiable individual (a natural person). This policy does not limit or exclude any of your rights under the Privacy Act 2020 (New Zealand) and all other applicable privacy and data protection laws. For further information on the Privacy Act 2020 (New Zealand), see www.privacy.org.nz. This policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. We are happy to provide any additional information or explanation needed.
Any request for further information should be sent to info@fraudchecksolutions.co.nz
Changes to this policy
We may change this policy by uploading a revised policy onto our website. The change will apply from the date that we upload the revised policy. This policy was last updated on 10 February 2023.
When does this Privacy Policy apply?
This privacy policy applies to personal information we collect from visitors to the Fraud Check Solutions website, Fraud Check Solutions customers, and other persons with whom we deal directly in relation to Fraud Check Solutions. Fraud Check Solutions may collect personal information from individuals (e.g. their employees and customers) and upload, store or process that information to or in Fraud Check Solutions (User Data). Our customers determine what and how they collect, use, disclose and transfer User Data. This means that our customers’ collection and use of User Data is governed by their privacy policy and practices, not ours.
We only process User Data as authorised by our customers in our Terms Of Use. Unless required otherwise under applicable law, if we receive any request or enquiry relating to User Data, we will forward this request to our relevant customer. The remainder of this privacy policy does not apply to User Data.
Directly from you
“We collect the following information directly from you:
– when you fill in a contact or enquiry form on the FraudCheck Solutions website, call us, meet us in person or otherwise contact us relating to FraudCheck Solutions , your name, email address, phone number and any other information you choose to provide to us
– when you sign up to our newsletter and other electronic alerts relating to FraudCheck Solutions, your name, email address and any other information you provide to us when you ask to receive our newsletter or other alerts
– when you register for, or login to FraudCheck Solutions, your name, email address and any other information you submit to us for billing or payment purposes.”
Any request for further information should be sent to info@fraudchecksolutions.co.nz
How we use your personal information
We may use your personal information:
“- to contact you
– to market our services to you, including contacting you electronically (e.g. by text or email for this purpose_
– to bill you and to collect money that you owe us, including authorising and processing credit card transactions
– to respond to communications from you, including enquiries and complaints
– to protect and/or enforce our legal rights and interests, including defending any claim
– to respond to lawful requests by public authorities, including to comply with law enforcement requirements, or
– for any other purpose authorised by you or applicable law.”
Disclosing your personal information
We may disclose your personal information to:
“- any business that supports the FraudCheck Solutions website, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the FraudCheck Solutions website, or that we use to process payments
– a person who can require us to supply your personal information (e.g. a law enforcement agency or regulatory authority)
– any other person authorised by applicable law
– any other person with your consent”
Protecting your personal information
We will take steps as required by applicable laws to keep your personal information safe from loss, unauthorised activity, or other misuse. We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risks inherent in processing personal information.
Accessing and correcting your personal information
Subject to certain grounds for refusal under applicable law, you have the right to access your personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
Where you request correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. In all other cases, we will take reasonable steps to note on the personal information that you requested the correction. Subject to applicable law, we may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
Internet use
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information to that owner or site.
Data retention policy
The personal information that we collect and use will not be kept longer than necessary for the purposes for which it is collected, or for the duration required for compliance with applicable law, whichever is longer.
Contacting us
If you have any question about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at info@fraudchecksolutions.co.nz